Frequently Asked Questions

Everything you need to know about your Bag Crap order.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package's journey in real-time.

Are your products covered by a warranty?

Yes, all Bag Crap products come with a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window for cancellations or modifications. Please reach out to our customer service team immediately for assistance.